Non-member guests still need a general admission reservation. You can make a reservation online or call (216) 721-1600 ex: #100.
Member reservations are not required during open hours, though still may be made if desired. Please remember to bring your membership card to check in , which can be purchased online or by calling (216) 721-1600 to use a guest pass.
You will still need to make a reservation; you will have to walk through the building to reach the outdoor gardens and exit through the cafe doors to the outside terrace.
You do not need a reservation to visit the Gift Store, but we ask that you stop at ticketing to let the guest services representative on duty know you are just going to the gift store.
No, there are butterflies in the Costa Rica Biome, which is included in general admission. Currently, there is no scheduled “butterfly release” during public hours.
The Café will reopen on May 1st. Please bring a water bottle with you on your visit. There is a filling station available for guest use.
Yes, the Glasshouse as well as most of the garden paths outside are wheelchair and/or stroller accessible. There are 9.5 acres of outdoor gardens. The paths are weather dependent and may be closed.
Yes, we do have complimentary wheelchairs available for guest to use during their visit. You may wish to call guest services at (216) 721-1600 ex: #100 to inquire if there is availability during the time of your scheduled visit.
Service animals only are permitted at the Botanical Garden.
There is garage parking under our building, accessible via Wade Oval. Metered street parking may also be available.
Photography for personal use is permitted, however we do not allow the use of tripods during open business hours.
We would be happy to help you celebrate your special occasion. A photography permit is required. For more information and to schedule a time for you and your photographer, please call 216-721-1600 ex. 100.
For emergencies, please call 216-707-2853 to directly connect with our security department.
We are a smoke and vapor free environment.
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If you have a question or need assistance during your visit, please call (216) 721-1600 and a team member will be happy to assist you. You may also direct questions to firstname.lastname@example.org at any time.
For emergencies, please call Cleveland Botanical Garden Security at (216) 707-2853.