Frequently asked questions
You will receive a confirmation letter no later than 10 days before your visit. Please read this letter and check the date, time and number of students we expect to arrive. If you do not receive a confirmation letter, call us.
Only under extreme weather conditions will we cancel your trip. If you must cancel your trip, we ask that you do so 48 hours prior to your scheduled visit. Schools canceling after this time will be charged a $15 processing fee.
Group Rates (minimum of 10)
- Guided program $7 each, unless otherwise indicated
- Self-guided program $6 each
Payment can be made by cash, check, or purchase order at the Warren H. Corning Visitor Center front desk when you arrive.
Plan to arrive 15 minutes early to allow time to park, use the restrooms, divide your group, etc. In the event that you arrive late, the length and or content of the program will be altered as needed to fit within the time remaining.
All groups must bring at least one adult to accompany every 10 students. One chaperone is admitted free for every five students. Any additional adults above the required number will be charged the student fee. Groups will be divided into smaller groups of approximately 10-15 students and at least one chaperone must accompany each group.
To ensure that your students enjoy their trip, please emphasize appropriate outdoor dress and footwear. Also, please have your students wear name tags.